Privacy Policy

Data Controller

The entity responsible for the processing of your personal data is:

Data We Collect

Universal Survey collects only the personal data that is strictly necessary to respond to your requests and provide our inspection services. We do not collect data speculatively or for commercial profiling purposes.

Data collected via the contact form

• Full name
• Email address
• Phone number or WhatsApp number (optional)
• Company or organisation name (optional)
• Port of interest and service required (optional)
• The content of your message or inquiry

Data collected automatically

This website does not use analytics tools, advertising trackers, or third-party scripts that collect personal data automatically. No IP address logging, behavioral tracking, or fingerprinting is performed.

How We Use Your Data

Your personal data is used exclusively for the following purposes:

• Responding to your inquiries — processing and replying to messages sent through the contact form or by email
• Providing survey services — coordinating and executing marine and cargo inspection assignments at your requested port
• Issuing quotes and reports — preparing formal survey quotations, invoices, and inspection reports addressed to you or your organisation
• Service coordination — contacting you to confirm survey appointments, share results, or request additional information relevant to an active assignment
• Legal and regulatory compliance — retaining records as required by Algerian commercial and regulatory obligations

We will never use your data for unsolicited commercial communications, sell it to third parties, or use it for any purpose not stated in this policy.

Legal Basis for Processing

In accordance with Algerian Law No. 18-07 of June 10, 2018 on the protection of personal data, the legal bases on which we rely are:

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected:

At the end of the applicable retention period, data is securely deleted or anonymised.

Data Sharing & Third Parties

Universal Survey does not sell, rent, or trade your personal data to any third party.

Your data may be shared in the following limited circumstances only:

• Insurance companies or underwriters — when a survey is commissioned for insurance purposes and the insurer requires a copy of the report
• Regulatory authorities — when disclosure is required by Algerian law, court order, or competent authority
• Professional partners — sub-contracted surveyors or port agents acting on our behalf, bound by confidentiality obligations

We do not transfer personal data outside of Algeria except where strictly required by the nature of an international shipping operation, and only with appropriate safeguards in place.

Cookies & Tracking Technologies

This website does not use cookies for tracking, advertising, or analytics purposes.

No third-party scripts (Google Analytics, Facebook Pixel, or similar tools) are loaded on this website. The only external resource loaded is the Google Fonts service used to render the website's typography (Poppins). This request may send your IP address to Google's servers. You may consult Google's privacy policy at policies.google.com/privacy.

No cookie consent banner is required on this website as no tracking or non-essential cookies are set.

Your Rights

Under Algerian Law No. 18-07 of June 10, 2018, you have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you
• Right of rectification — you may request correction of inaccurate or incomplete data
• Right of erasure — you may request deletion of your data where it is no longer necessary or where you withdraw consent
• Right to object — you may object to the processing of your data on grounds relating to your particular situation
• Right to restriction — you may request that we limit the processing of your data in certain circumstances

To exercise any of these rights, please contact us by email at contact@ucsalgeria.com. We will respond to your request within 30 days. We may request proof of identity to protect against unauthorised requests.

If you believe your rights have not been respected, you may file a complaint with the competent Algerian data protection authority.

Data Security

Universal Survey implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• Access to personal data restricted to authorised personnel only
• Secure email communications for transmitting sensitive survey information
• No storage of personal data in insecure or publicly accessible systems
• Regular review of data handling practices and access controls

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and take all necessary remedial measures.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. The date at the top of this page indicates when the policy was last revised.

We encourage you to review this page periodically. Continued use of our website or services after a policy update constitutes acceptance of the revised terms.

Contact Us About This Policy

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data, please contact us: